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Fix iPhone Stuck on support.apple.com/iphone/restore for Free
Category: iPhone Issues
5 mins read
You turn on your iPhone normally, but only to find it stuck on the screen that has the USB cable pointing to the iTunes logo or computer icon, which says support.apple.com/iphone/restore.
You might be confused as to what it is. It's actually the iPhone's restore screen, which is also known as "Recovery Mode". If your iPhone is stuck in this mode, keep reading this article as it will introduce ways to safely exit this screen.
In this article:
- What Does support.apple.com/iphone/restore Mean?
- How to Fix iPhone Stuck on support.apple.com/iphone/restore?
- Exit support.apple.com/iphone/restore [One-Click & Free]
- Force Restart iPhone
- Update iTunes on PC
- Update iOS via iTunes
- Restore iPhone via DFU Mode [Data Loss]
- Get Help at Apple Store
- Why Does My iPhone Say support.apple.com/iphone/restore?
- FAQs about support apple com iphone restore/Recovery Mode
What Does support.apple.com/iphone/restore Mean?
The support-apple-com-iphone-restore screen is also called the restore screen, it is a web address that leads to a specific page on Apple's support website, which is dedicated to providing assistance for restoring an iPhone.
How to Fix iPhone Stuck on support.apple.com/iphone/restore?
If your iPhone is stuck on the restore screen due to some software glitches, you can try the following 6 methods to solve the problem, and we have also compiled a comparison table of various methods for your reference.
| Data Safety | Difficulty | Required Time | Success Rate | |
|---|---|---|---|---|
| Free Tool to Exit | No Data Loss | Easy | 5-10 seconds | 99%, works for all iOS issues |
| Force Restart | No Data Loss | Easy | 5-10 minutes | 30%, works for a few issues |
| Update iTunes on PC | No Data Loss | Relatively complicated | 25-35 minutes | 50%, works for some issues |
| Update iOS via iTunes | No Data Loss | Relatively complicated | 1-1.5 hours | 60%, works for some issues |
| DFU Restore | Data Loss | Complicated | 1.5-2 hours | 80%, works for some issues |
| Apple Support | Depends | Complicated | > 1 day | 100%, works for most hardware/software issues |
1 Exit support apple com iphone restore for Free
The 'support.apple.com/iphone/restore' error, also known as iPhone stuck in recovery screen, is usually caused by software problems. To exit this mode safely, you can try iMyFone Fixppo, which has a free feature tailored to exit support.apple.com/iphone/restore with 1-click.
Why Choose Fixppo to Exit support.apple.com/iphone/restore:
- One-Click & Free: Exit support.apple.com/iphone/restore screen with 1-click for free.
- Retain All Data: Fix iPhone problems and get it out of support.apple.com.iphone/restore screen without losing any data.
- High Success Rate: Easy steps with 99% success rate, suitable for beginners.
- Powerful Features: Fix over 150+ iPhone problems including iPhone stuck on restore screen, stuck in boot loop, stuck on hello screen, etc.
- Wide Compatibility: Works with all iPhone models, from iPhone 7 through iPhone 16, to quickly exit restore mode.
#Method 1: [Free] One-click get iPhone out of support.apple.com/iphone/restore screen
Start by downloading and installing iMyFone Fixppo to your computer.
Step 1: Now, get your iPhone connected to your PC with a USB cable, then under the Recovery Mode tab, hit the Exit button to exit the support apple.com/iphone/restore instantly.
Step 2: In several seconds, your iPhone can successfully exit the restore screen. Now, turn on your iPhone, you can see that the support.apple.com/iphone/restore screen has disappeared and your iPhone is ready for use.
#Method 2: Fix iPhone stuck on support.apple.com/iphone/restore with Standard Mode Repair
If the free feature mentioned above can't get your iPhone out of support.apple.com/iphone/restore, your iPhone stuck on connect to iTunes still, you can reply on the Standard Mode Repair of iMyFone Fixppo to fix your iPhone, which guarantees no data loss during the repairing process.
Step 1: Launch Fixppo again, under the Apple System Repair tab, hit Standard Mode and connect your iPhone to PC.
Step 2: The program will detect the device model and offers all the available iOS firmwares, choose a version you like and hit on the Download button to proceed further.
Step 3: When the firmware is downloaded, click the Start Standard Repair button for Fixppo to begin its job. Your iPhone will automatically restart later, at this point iPhone has bypassed "support.apple.com/iphone/restore.
You can also watch the video on how to fix iPhone says support.apple.com/iphone/restore:
2 Force Restart iPhone
Whe iPhone shows support apple com iphone restore, force-restarting it may help to refresh the iOS system. Follow the steps below to perform the force restart.
- For iPhone 6 or earlier models: Hold down the Power and Home keys altogether. Upon getting the Apple logo on the screen, release both of the buttons.
- For iPhone 7/7 Plus: Press the Power and Volume Down buttons simultaneously. After about 8-10 seconds, you will notice the Apple logo on your screen. Release the two buttons then.
- For iPhone 8 or later models: Press the Volume Up button briefly. Then press the Volume Down button and release it. Later, go ahead with a long press on the Power button until Apple logo displays on the screen.
3 Update iTunes on PC
In some cases, this problem occurs due to using an older version of iTunes running on PC while performing the update, downgrade or restore tasks. Get your iTunes updated so that your iPhone doesn't end up at support.apple.com/iphone/restore screen, follow the instructions below:
Mac running macOS Catalina or later:
- If there is an update available, click Update Now to install.
- From Apple Menu, choose System Preferences > Software Update to check for the latest macOS update.
Mac running macOS Mojave or earlier:
- Launch App Store > check if there is any update for iTunes > click Updates if there is a new version for iTunes.
Windows:
- Launch iTunes > hit on Help > select Check for Updates from drop-down menu.Then follow the on-screen instruction to finish the update process.
After finishing the update for your iTunes, try again the process you were about to make before the support.apple.com/iphone/restore issue occurred.
4 Update iOS via iTunes
If this support.apple.com/iphone/restore problem appears at the time you make an update to the iOS system through the regular way, you should think about changing to update your software via iTunes.
All you need to do is connect your iPhone to the computer, then get it detected by iTunes. Here's how to do.
- Now that your iPhone is in support.apple.com/iphone/restore (the so-called recovery mode), connect it to the computer and open iTunes.
- When the window pops up, choose Update and confirm more to begin the updating process via iTunes.
Tips
If the recovery mode not working when you try to update your iOS system using iTunes, you can try to enter this mode by using the free feature of Fixppo.
5 Restore iPhone via DFU Mode (Data Loss)
If the iPhone is still in support.apple.com/iphone/restore, another solution is to put it into the deeper mode of restoring iPhone, which is by entering the DFU mode to remove the iOS bug.
Please note that this DFU mode will erase all data on your iPhone, please be careful before acting.
Step 1: Connect your iPhone to the PC then launch iTunes.
Step 2: Follow the instructions below to put your device in DFU mode.
- iPhone 6 and earlier: Begin with pressing the Power and Home buttons at the same time and then after 8 seconds, release only the Power button. While holding the Home button, you'll be notified that iTunes has detected your device in recovery mode. Now release the other button as well.
- iPhone 7/7 Plus: The steps are somewhat alike to the above. You just need to press the Volume Down button instead of the Home button.
- iPhone 8 and later: Give a quick tap on Volume Up then Volume Down. Hold the Power button afterward. Stay for a few seconds and your device's screen will go black. Keep holding the Power button and then begin to press the Volume Down key. After 5 seconds, leave the Power key and continue to hold the other button until your device is detected.
Step 3: If your iPhone is in black screen, it means it has entered the DFU mode. Now, click on the OK button for iTunes proceed to restore your iPhone.
One-click Get iPhone Back to Normal
The DFU method can be time-consuming. If you need a quick solution, Fixppo lets you exit the support.apple.com/iphone/restore screen with a single click.
6 Get Help at Apple Store
We believe the aforementioned steps must have resolved your iPhone support.apple.com/iphone/restore issue by now. If it is not the case, the problem would be some hardware defects. We suggest you book an appointment with Apple Support as soon as you can.
Why Does My iPhone Say support.apple.com/iphone/restore?
If your iPhone is stuck on support.apple.com/iphone/restore screen, then the reasons might be either software (iOS firmware) related or hardware related. Here is a complete list of reasons to the iPhone restore screen.
Software glitches that lead to iPhone restore screen:
- The most recent update or the downgrade of your iOS system didn't work well, causing iPhone stuck in support.apple.com/iphone/restore.
- While you were restoring an old backup to your iPhone using iTunes, the process may have ended up with errors, causing support apple com iphone restore.
- If you try to jailbreak your iPhone for some reasons but it failed midway, this restore screen may appear easily.
- If you used your iPhone in an improper manner that triggers certain iOS bugs, you may see this restore screen.
Hardware issues that cause iPhone shows connect to PC/iTunes logo:
- You dropped your iPhone quite hard and something inside got damaged.
- Your device may have been exposed to water damage that had your iPhone stuck on the connect to PC/iTunes logo.
Part 4: FAQs about support apple com iphone restore/Recovery Mode
1 How do I get my iPhone out of restore screen?
If your iPhone stuck in support apple com iphone restore, or the restore screen, you can get it out by using the free tool iMyFone Fixppo, or try to restore it via iTunes.
2 Will I lose everything if I put my phone in recovery mode?
It depends. If your iPhone is in recovery mode without further action, then it won't cause any data loss. But if you try to restore iPhone with iTunes, then all data will be erased.
3 When should I use recovery mode?
If you try to restore your phone via iTunes or third-party tools, then you should put your phone into recovery mode first.
Conclusion
That's all about the reasons and methods to fix support.apple.com/iphone/restore problem on iPhone. Among them, using iMyFone Fixppo can help you exit this iPhone restore screen for free. It can also fix other iPhone problems for you. Please download this easy yet powerful tool to have a try!
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